FAQ - Frequently Asked Questions

The right choice mainly depends on your space and your level of installation freedom. A freestanding hammock is suitable when you want a self-supporting structure, without a wall, tree, or attachment point. A hanging hammock makes more sense if you already have a suitable support or if you are looking for a lighter, often more portable format. At Maison Hamac, the product range logic is clear with separate collections for freestanding hammocks and hanging hammocks, which makes choosing based on actual use easier.

For two people, the most suitable models are the XL standing hammocks Sunset and Audrey, and the hanging hammock Cyrus. Sunset and Audrey are sold with their stands, which is convenient if you want a ready-to-use solution in the garden or on a patio. Cyrus, on the other hand, is a hanging hammock for two people, making it more relevant if you already have a compatible structure. The choice is therefore between total autonomy and an existing setup.

Above all, a garden requires a stable, comfortable, and well-designed outdoor model. The most suitable references on our website are George, Théo, Audrey, and Sunset. George and Théo are straight hammocks with anti-tip ropes, making them reassuring for family use. Audrey and Sunset offer a more enveloping seat and can accommodate two people. For a decorative and warmer garden, the wooden Ophelie model also provides a real visual presence.

The Copernic model is the most obvious choice for travel and camping. The product description presents it as an ultralight travel hammock, compact in a bag, with a storage pocket and tree straps. This is exactly the type of product you look for when you want a format that is easy to transport and quick to set up. The other models in the shop are more designed for the home or garden, with or without a stand.

In a small space, a compact hammock or a hanging chair often remains the best compromise. Structures that are too long can quickly obstruct circulation. A hanging chair provides a true feeling of relaxation while occupying less floor space. For an urban balcony, models with a sleek design and natural colors integrate more easily into a contemporary environment.

A spreader bar hammock offers a more open fabric and a more aesthetic look in a modern outdoor setting. It provides a more stable feel when sitting down. A non-spreader bar hammock conforms more to the body and provides a more enveloping cocoon effect. This type of model is often preferred for long naps or extended relaxation. The choice therefore depends as much on the desired comfort as on the desired style for your outdoor space.

A wooden stand is designed for outdoor use and to last over time. However, it remains sensitive to long-term weather conditions. Adequate protection helps maintain a more lasting aesthetic appearance and limits the natural aging of the wood. As with classic garden furniture, occasional maintenance significantly improves the lifespan of the stand.

Orders are prepared and shipped within 24 to 48 business hours. Delivery is then estimated to take 7 to 9 business days, for a total estimated delivery time of 8 to 11 business days.

All our deliveries are free and include a tracking number.

Content varies depending on the product type. Freestanding hammocks come with the hammock and its stand, so the stand is included. Hanging models include the hammock and hanging ropes, and sometimes a storage bag and carabiners.

A shipping confirmation containing a tracking number is sent as soon as the order leaves the warehouse. This tracking allows you to follow the progress of the package at each stage of transportation. For bulky items like a hammock with a stand, tracking also makes it easier to anticipate the delivery of the package to your home.

A cooling-off period allows you to return a product after receipt if it does not meet expectations. The hammock must be returned in its original condition for the return to be validated.

Return shipping costs are the responsibility of the customer. We invite you to consult our return policy.

Assembling a freestanding hammock usually only takes a few minutes. The structures are designed for easy assembly without complex installation. Once assembled, the hammock can be moved more easily than a model permanently fixed in a garden or on a terrace.

A suspended hammock must be attached to solid anchor points capable of supporting the weight and movements associated with its use. The spacing and height play an important role in overall comfort. A correctly tensioned installation provides a more comfortable position and better stability during use.

Regular maintenance helps preserve the quality of the fabric and structures. Dust, moisture, and leaves can quickly accumulate when a hammock is left outdoors for several weeks. Gentle cleaning and sheltered storage during bad weather periods will help retain the colors and durability of the materials for longer.